Pay My Utility Bill

Click Here for Online Bill Pay

IMPORTANT UPCOMING ACCOUNT CHANGES

The City will implement a new Online Bill Pay portal on Monday, November 13, 2023 information regarding the update can be found here.

Alternative Ways to Pay Your Utility Bill

• Drop your payment (check or cash) in the drop box at City Hall.
  • Use the envelopes provided if needed.
  • Provide us with​ contact information if you would like a receipt emailed or mailed.
• Pay by Credit Card over the phone by calling 877-822-8409.
• Use our On-line Bill Pay found at www.ci.sisters.or.us
• Email a request to be placed on auto draft by checking account at utilities@ci.sisters.or.us 

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Payments must be received at City Hall by the 10th of each month to avoid delinquency.  Payments may be mailed to P.O. Box 39, Sisters, OR  97759.  Payments may also be made in person at City Hall at 520 E. Cascade Avenue during regular business hours or through the drop box located at the front of the building.  In addition, we offer the following payment options:

Pay Online – Click on the Online Bill Pay button above and register for a new account to pay your bill online.  Online Bill Pay is an easy and secure web site that allows customers to make payments, view statements, view payment history for the last 6 months, sign up for paperless billing, and view inserts in PDF format.

Automatic Bank Drafting – Bank Drafting offers you the ability to have your utility bill automatically drafted from your bank account on the 10th of each month.

Low Income Utility Assistance
You may be eligible for utility assistance on your water and sewer bills.  Approved applications receive a 25% discount.  For further information contact utilities@ci.sisters.or.us or (541) 323-5209