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Welcome to the City of Sisters Utility Billing Department

The City provides water, sewer, and garbage utilities to its residents. The Finance Department staff handles the billing, payment services, and maintenance for estimated 1,200 customer accounts. The City of Sisters utility bills are mailed out by the end of the month and payment is due by the 10th of the each month.

Billing Information

• Billing Procedure
• Utility Services
• Service Fee
• Deposit

Payment Information

• Payment Extensions
• Past Due Payments
• Payment Options

Service Requests

• Start Service
• Stop Service
• Move Service


Utility Rate Increase - Effective July 1, 2009

The Sisters City Council adopted a resolution establishing new utility rates effective July 1, 2009.

As part of the City Sisters’ proposed FY 09/10 budget, water fees will increase by 20%, sewer fees will decrease by 8.5% and the volume rate will increase by 20.0%. These rate adjustments are necessary to enable the utility to remain self-supporting while having adequate funds to maintain and upgrade the City infrastructure that supports the water and sewer utilities. For an average rate payer, the base rate adjustments will remain at neutral. The last water rate increase was in 1994 and sewer was set in 2000.

Please be advised that the new rates will be in effect on the July, 2009 utility bill. A summary of the new monthly rates is noted below:

Water & Wastewater Fees 2008/2009 2009/2010
Sewer (per EDU) $39.00 $35.70

Water

5/8" and 3/4" meters for 10,000 gallons (1,337 cubic feet) $16.50 $19.80
1" and 1 1/2" meters for 10,000 gallons (1,337 cubic feet) $18.50 $22.20
2" meter for 10,000 gallons (1,337 cubic feet) $20.50 $24.60
3, 4, 6, 8" meters for 10,000 gallons (1,337 cubic feet) $50.00 $60.00
Per 1,000 gal over 10,000 gal (1,337 cubic feet) $1.10 $1.32

Contact Us

For questions regarding your water and sewer bill, please email or call
Utility Billing Staff at

lmajury@ci.sisters.or.us
541-549-6022, ext. 200
Monday thru Friday
8 a.m. to 5 p.m.

For questions regarding your garbage bill, please call High Country Disposal at
541-548-4984

Public Works On-Call Staff (available 24 hours)
541-480-7634


Sisters City Hall    520 E. Cascade    P. O. Box 39    Sisters, OR 97759
Ph (541)549-6022    Fax (541)549-0561


Copyright © 2008. City of Sisters. All rights reserved.